None of this is required. It just shortens the back and forth on the first call.
- ✓The type of building and roughly how big it is
- ✓How many entrances people actually use, and what the flooring is inside them
- ✓Which areas concern you most right now
- ✓The hours the space is available for cleaning
- ✓Whether you have a cleaning provider now, and what is not working
If you do not know some of these, that is normal. We will look at it during the walkthrough. And if the call is not about a recurring plan at all, say so: a tenant moving in, construction just finished, an inspection coming, or a reset before an event all get scoped differently from ongoing service.